Our goal is to support you to live well throughout your life, from starting and developing well to growing older well.

Your GP Surgery

Want to watch the rest of the series? View all primary care videos (EN / CY)

Know where to go for the right care

Choosing the most suitable service saves time and reduces stress — helping you get the right care sooner.

Self-care at home

Manage minor illnesses

Try rest, fluids and over-the-counter remedies for colds, mild sore throat, minor cuts, or simple aches.

Rest & fluidsPain reliefWound care

If symptoms worsen or don’t improve, move to Pharmacy or NHS 111 Wales.

Pharmacy

Expert advice without an appointment

Pharmacists can treat many common conditions and advise on medicines. Many offer NHS services.

Skin rashesCoughs & coldsStomach upsets
Dentist

Mouth, teeth & gums

Pain, swelling, broken teeth, ulcers that won’t heal, or bleeding gums are best seen by a dentist.

ToothacheBroken toothGum problems
Optician (Optometrist)

Eyes and vision

Red/sore eyes, flashes/floaters, or sudden vision changes should be assessed by an optometrist.

Red eyeEye painVision changes
GP surgery

Ongoing or complex problems

Use your GP team for ongoing conditions, medication reviews, test results, or issues needing continuity of care.

Long-term conditionsMedication reviewsNon-urgent advice
NHS 111 Wales

Urgent, non-emergency advice

When you need urgent help and aren’t sure who to see. Symptom advice and signposting, online or by phone.

24/7 adviceSymptom checker

Go to NHS 111 Wales

Emergency

Call 999

Chest pain, severe breathing difficulty, signs of stroke, heavy bleeding, major injury, or severe allergic reaction.

Life-threatening only

In an emergency, always call 999. For non-emergency health advice, visit NHS 111 Wales.